Managed Services - Monitoring and Reporting

Many small to medium sized businesses (SMB's) are faced with the challenge of requiring reliable technical support, however the cost of an internal IT support department can't be justified.  Working with a managed services provider like Tech Connect IT solutions is your answer to this dilemma.  

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  • Your entire organization - Monitored, supported, protected and maintained from damaging security threats, all for a low monthly fixed cost
  • Disaster Recovery and backup solutions to ensure your business stays up and running with minimum to no downtime
  • A customized list created to suit your business support requirements, to ensure key areas are being addressed with your particular managed services plan
  • Regular reports sent directly to you, itemizing exactly what kind of activity, updates and support you're receiving

How can you justify the cost of using a  Managed Services Provider?

If your business isn't an IT product and services provider, then working with a Managed Services Provider makes economical sense. You need IT, you just don't need to staff and manage it.

  • Reduce downtime and improve service levels. A reputable MSP provides high availability solutions management with 24/7 monitoring, ticketing and alerting
  • Eliminate the uncertainty of fluctuating IT support costs with a low monthly fee
  • No long term, locked in contracts offer more peace of mind
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